Security Statement: Log4j is not used in our software
17 Dec 2021
Filed in:
Miscellaneous, News, Support
As you may have heard, there is a security flaw in a widely used logging library: Log4j. At Softron, we don't use Java, Java libraries, nor Apache in our software thus was not impacted by this breach.
 
While we don't use Java software in development, we went a step further to ensure your security. We audited our software to confirm it is not used in any Softron code nor libraries that depend on it. 
 
At Softron, we develop most of our code internally and rely on as few external libraries as possible-- this has been our approach for many years. Though using external libraries can save some developing time, we prefer to remain in control of our code and any possible consequences.
 
As an adding precaution, if you are running Softron software in a sensitive environment, we recommend that you check other software installed on your Mac to confirm your security is not compromised by Log4j.
M|Family products are not available anymore
10 Sep 2021
Filed in:
MovieRecorder, MovieRecorder Express, M-Replay, M-Family, OnTheAir CG, OnTheAir Node, OnTheAir Video, OnTheAir Video Express, Support

Due to the global chip shortage we are unfortunately not able to supply the M|xx bundles anymore. We will continue to support existing customers, including with the Apple Silicon compatibility, but we will not be able to sell new bundles. Of course, our software-only bundles (S|xx) remain available and can still be used with any supported Blackmagic, Deltacast or AJA interface.

SPECIAL INFO: Softron and the COVID19 status
16 Mar 2020
Filed in:
News, Support
 
As you may have heard, Belgium will be under lock-down starting Wednesday 18 March, 2020.
 
We wanted to let you know that we are all safe and well, even if movements are restricted. Our thoughts are with all the persons that have been impacted by this situation.
 
On our side, as software manufacturer, we are lucky that a lot of the work can be done at home. Most of the support, engineering and sales team are now working safely at home (even the employees in the US office), and you can continue to contact us normally.
 
If you need to place orders, our online store remains open during the lock-down. So you can place your order as usual. For orders that require shipments (Dongles, M|Family,...), this is handled by a small team, and strict hygiene measures are taken to avoid any contamination.  
 
For support, we also have as usual our support desk that you can use, we continue to answer with approximately the same response time. 
 
And of course our engineers continue to work on the new features and improvements of the software you love.
 
In any case, stay safe, we'll get through this stronger than before!
It's Upgrade Time! New Prices (EUR)
11 Oct 2018
Filed in:
MovieRecorder, New Versions, Release, Support

MovieRecorder 4 was introduced more than a year ago now, and it adds a lot of new features and improvements over MovieRecorder 3. Check out this article to know the differences between the two versions.

At the time if was released, we said that the upgrade prices were valid until June 2018. We have extended that "grace" period a little bit, but you should know that these introductory promotional prices will end on October 31st. Starting on November 1st, the upgrade prices from MovieRecorder 3 to MovieRecorder 4 will go up.

We will also discontinue the special price for the MovieRecorder 3 licenses with the pro codecs option. The same upgrade price will apply for all, whether you have a pro codecs option or not.

Here are the prices comparison:

  • from MovieRecorder 3:                         Now: €     695           November 1st:  €     995
  • from MovieRecorder 3 (4-pack):          Now: €  2.495           November 1st:  €  3.495
  • from M|80:                                             Now: €  2.495           November 1st:  €  3.995
  • from M|62:                                             Now: €  1.995           November 1st:  €  2.995
  • from M|44:                                             Now: €     995           November 1st:  €  1.995

As you can see the promotional price is a great deal, so take advantage of this terrific offer, and upgrade today. Here are the current upgrade prices.

Contact your local reseller or Softron directly if you have any questions.

It's upgrade time! New Prices (USD)
10 Oct 2018
Filed in:
MovieRecorder, News, Release, Support

MovieRecorder 4 was introduced more than a year ago now, and it adds a lot of new features and improvements over MovieRecorder 3. Check out this article to know the differences between the two versions.

At the time if was released, we said that the upgrade prices were valid until June 2018. We have extended that "grace" period a little bit, but you should know that these introductory promotional prices will end on October 31st. Starting on November 1st, the upgrade prices from MovieRecorder 3 to MovieRecorder 4 will go up.

We will also discontinue the special price for the MovieRecorder 3 licenses with the pro codecs option. The same upgrade price will apply for all, whether you have a pro codecs option or not.

Here are the prices comparison:

  • from MovieRecorder 3:                          NOW: $     995       ->    November 1st:  $  1.395
  • from MovieRecorder 3 (4-pack):            NOW: $  3.495       ->    November 1st:  $  4.995
  • from M|80:                                               NOW: $  3.495       ->    November 1st:  $  5.495
  • from M|62:                                               NOW: $  2.795       ->    November 1st:  $  3.995
  • from M|44:                                               NOW: $  1.395       ->    November 1st:  $  2.795

As you can see the promotional price is a great deal, so take advantage of this terrific offer, and upgrade today. Here are the current upgrade prices.

Contact your local reseller or Softron directly if you have any questions.

Last chance to update!
06 Dec 2017
Filed in:
News, OnTheAir CG, OnTheAir Node, OnTheAir Video, OnTheAir Video Express, Support

On January 1st, 2018, we will stop selling upgrades from our "old" playback applications to the latest and greatest versions.

Versions impacted by the change:

  • OnTheAir CG 1.x
  • OnTheAir Node 1.x
  • OnTheAir Video Express 1.x
  • OnTheAir Video 1.x
  • OnTheAir Video 2.x

If you still own one of the licenses above and did not upgrade yet, it is the best time to do it. After January 1st, 2018, you will have to purchase a full license if you want to upgrade.

So don't wait any longer. Our latest playout applications (now all in version 3) offer great new features and improvments. 

Contact us if you want more info on the upgrade.

macOS 10.13 (High Sierra) Compatibility
26 Sep 2017
Filed in:
GPICommander, MovieRecorder, MovieStreamer HLS, Multicam Logger, M-Family, M-Replay, New Versions, OnTheAir CG, OnTheAir Live, OnTheAir Manager, OnTheAir Node, OnTheAir Studio, OnTheAir Switch, OnTheAir Tools, OnTheAir Video, OnTheAir Video Express, Release, Release Notes, Support

We are happy to say that we have been working on macOS High Sierra since a while and there is no known issue with the latest versions of our applications. If you want to upgrade, we recommend as usual to have a backup readily available so you can revert back just in case the upgrade does not go as smoothly as it has been for us. If you do so, and you are using a serial number, remember to deactivate your serial number before booting from a backup hard drive.

If you are using a dongle, make sure to update your Softron application to the latest version available from the downloads page (the ones released after September 10th, 2017) to ensure that your dongle license will be seen.

Issues with Blackmagic Design - Decklink drivers 7.9.6 and Desktop video 8.0
29 Apr 2011
Filed in:
Support
Decklink drivers 7.9.6 and 8.0 present some issues when used with 2 Decklink DUOs
Compatibility with Decklink QUAD
19 Apr 2011
Filed in:
Support
Softron Media Services is pleased to announce that the entire suite of OnTheAir Video and Movie Recorder products will work with the DeckLink Quad from Blackmagic Design
New AJA Drivers solve the issue with OnTheAir Video & Multiple cards support added
10 Feb 2010
Filed in:
Support
AJA has released the version 7.5 of their drivers. It solves issues that concerned only OnTheAir Video with drivers 7.1. It also brings the long waited ability to use multiple cards in one Mac.
New Dongles !
13 Jan 2010
Filed in:
Support
As of January 13, 2010, Softron Media Services will use new dongles to license its applications. The HASP dongles that were previously used will still be supported but will no longer be shipped when the dongle option is purchased for licensing.
AJA Drivers 7.1 Issues with OnTheAir Video
23 Nov 2009
Filed in:
Support
For users of OnTheAir Video and OnTheAir video Express, do NOT upgrade your AJA drivers to version 7.1 as it will disable the output modes with OnTheAir Video. Stay with drivers 7.0. until AJA updates its drivers to the next version.
Compatibility Snow Leopard
09 Sep 2009
Filed in:
Support
All Softron Media Services software are fully compatible with Snow Leopard.