As you may have heard, Belgium will be under lock-down starting Wednesday 18 March, 2020.
We wanted to let you know that we are all safe and well, even if movements are restricted. Our thoughts are with all the persons that have been impacted by this situation.
On our side, as software manufacturer, we are lucky that a lot of the work can be done at home. Most of the support, engineering and sales team are now working safely at home (even the employees in the US office), and you can continue to contact us normally.
If you need to place orders, our online store remains open during the lock-down. So you can place your order as usual. For orders that require shipments (Dongles, M|Family,...), this is handled by a small team, and strict hygiene measures are taken to avoid any contamination.
For support, we also have as usual our support desk that you can use, we continue to answer with approximately the same response time.
And of course our engineers continue to work on the new features and improvements of the software you love.
In any case, stay safe, we'll get through this stronger than before!