A question or an issue?

We are here to help with all your questions! To speed up support, however, please check our Help Center first. And, of course, don't forget to contact your integrator who knows your configuration best.

1. Check Our Help Center

The answer to your question might already exist in our Help Center. You can find information concerning all our products. But also for "Legacy" software, our Knowlede Base is the best source. Most issues have been addressed before.

2. Contact Your Integrator

Some issues are related to a setup issue or due to a failiour or misconfiguration of other parts of your setup. (Video card, storage, Cpu-availability etc.) Your reseller or integrator knows your configuration and is the best placed to analyze your situation.

3. Submit a Support Ticket

Applications build from April 24, 2013 on have a build in support form, providing us automatically all the parameters of your application we need for best support. For applications older than that date you can use the online support form. Follow the instructions to collect all the data we need to fully understand your issue.
World Class Support

Support is included in our permanent licenses. There are no recurring fees
Softron has a worldwide network of highly skilled specialists to help you.
Setting up our software is simple and straight forward. But we are always happy to help you!
Our customers love our products and our support.


Download or Activate a Software

Download your software

Find all the latest versions of Softron software on one convenient page.
Software is also available on each product’s own product download page.

Activate or Deactivate a license

Need to Activate or Deactivate a serial numner? You can do it using our online activation management tool.
Having trouble with activations? Not sure how to proceed? Check out the Help Center.
How does our support measure up?

The numbers above are extracted from our support desk, and are based on the satisfaction comments made by our customers who have used our support desk.